Updated Oct 2, 2026 — 6 min read
Velobet Account Terms and Conditions
Opening an account requires players to be at least 18, with a password of at least 8 characters including one capital letter. Our terms, updated 07/03/2025, set a £7,500 weekly withdrawal limit and clear rules for claiming bonuses.
Get 330% Bonus + 300 SpinsVelobet Terms and Conditions
The Velobet Casino terms, version dated 07/03/2025, apply to every player registering on the site. Account holders must be at least 18 years old, and English is the binding language for any dispute. Any claim arising from these terms must be brought before a competent court in Curaçao, which also governs the agreement.
Opening an account takes three steps: pressing the red Sign Up button in the top right corner, filling in an email address, a username and a password, then accepting the Terms and Conditions and Privacy Policy before selecting Finish. The username cannot be changed once chosen, and the password must contain at least 8 characters, one capital letter and one alphanumeric character. Crypto payments are available immediately after sign-up, while other payment methods require completing the profile with first name, last name, date of birth, mobile number, country, city and address.
Account Restrictions and Prohibited Conduct
Registration is not permitted from the USA and its dependencies, the Netherlands, Lithuania, Georgia, Aruba, Curaçao, Bonaire, Saba, St Maarten or any FATF blacklisted country. Accounts held from Russia or Belarus are closed with the balance retained, and Georgian accounts are closed with deposits refunded minus 20%. Sharing a wallet or account between players results in closure and a 20% settlement fee, and politically exposed person accounts may be closed with a 20% admin fee charged on returned deposits.
Withdrawal Limits and Processing Times
Our terms set firm limits on how much can be withdrawn and how quickly funds move once a request is approved; the full process sits on our payouts page.
| Item | Limit |
|---|---|
| Minimum withdrawal | £10 or equivalent |
| Weekly withdrawal limit | £7,500 |
| Monthly withdrawal limit | £15,000 |
| Wins over £15,000 | Paid in monthly instalments of max £15,000 |
| Maximum win per bet or spin | Crypto equivalent of £100,000 |
| Processing time | Within 3 banking days |
These figures apply account-wide, though VIP players may be granted higher weekly and monthly ceilings under separate arrangement.
Bonus Clauses and Wagering Rules
Every bonus credited to an account carries its own clause, and understanding these before claiming an offer avoids a rejected withdrawal; the mechanics of wagering sit on our rollover page and current offers on our bonuses page.
- Deposits must be wagered 1x before withdrawal; failing this may see 20% deducted from the balance.
- Winnings from a deposit bonus are capped at 10x the deposit that activated it.
- Cashback winnings are capped at 5x the cashback amount awarded.
- Free money bonuses carry no wagering requirement but cap payout at 5x the amount granted.
- No-deposit bonuses and free spins winnings are capped at a £100 maximum withdrawal.
- Free bet winnings are capped at 15x the value of the free bet.
- Only one of each bonus is allowed per person, IP address, device, family, address, phone number, card, payment account and email.
- An expired or cancelled bonus removes both the bonus and any winnings generated from it.
Verification, Refunds and Responsible Gambling
Identity checks require a name, email and date of birth alongside a valid ID or passport and proof of residence no older than 3 months; documents must be in the Latin or Cyrillic alphabet, otherwise video verification applies. Verification is completed within 48 hours and records are kept for 10 years.
No refund is issued once deposited funds have been played. A refund request must be made within 14 days of a deposit, extended to 30 days if the account was accessed by someone else, with ID submitted within 5 days; an admin fee of up to 20% may apply.
Players can set account limits, request a time-out through support that reopens automatically after the chosen period, or self-exclude for between 6 months and 5 years by email, with 6 months applied by default. Support signposts Gamblers Anonymous, GamCare and Gambling Therapy, and recommends parental control software such as Net Nanny, CyberPatrol or CYBERsitter for shared devices.
Terms and Conditions Questions
What is the minimum age to register with Velobet?
Players must be at least 18 years old to open an account, and the terms are governed by Curaçao law with English as the binding language for disputes.
Can I change my username after signing up?
No, the username chosen during registration cannot be changed afterwards, so it is worth selecting one carefully before pressing Finish.
What happens if I withdraw before wagering my deposit?
Deposits must be wagered 1x before a withdrawal request, and if this condition is not met up to 20% may be deducted from the amount withdrawn.
How long does account verification take?
Verification normally takes up to 48 hours once a valid ID or passport and proof of residence no older than 3 months have been submitted.
What is the weekly withdrawal limit?
Standard accounts are limited to £7,500 per week and £15,000 per month, though VIP players may be granted higher limits.
How long do I have to request a refund?
A refund must be requested within 14 days of the deposit, or within 30 days if the account was accessed by someone else, subject to an admin fee of up to 20%.